Review on 🎧 HIDIZS AP80 Hi-Res Music Player - High-Fidelity LDAC Lossless Bluetooth MP3 Player | Portable High Resolution Digital Audio Player with Full Touch Screen (Purple) by Bob Schultz

Bought last February. For 2 months I was driven insane by a bad touch screen and incomprehensible program logic, after which my screen suddenly turned gray. As expected, Hidizs asked me to restart the device, which made no difference. I was then asked to provide pictures of my "problem" and was then told to ship the unit to China. I shipped it in September ($15). The device came back in January – the documentation requirements changed along the way. Luckily, USPS didn't charge me for reshipping. The following message from Hidizs asks me to pay $20 via PayPal to settle a 'debt'. Hidizs then tells me "the board is broken" (no, really!) to pay $80 to fix it. This is a fairly new approach to guarantees. Apparently, Hidizs believes their poor quality control isn't a problem, it's an opportunity. It is now clear that Hidizs plans to charge me $80 after which they will tell me it will cost another $35 to return it to me. If someone followed up, that would be up to $150 for a "warranty repair" on a device I already paid $150 for. Even better, they provided me with an account of their incompetence - a very insightful email chain that I'd be happy to share with anyone who asks.