When you see this item we were still in the remodeling stage. However when we placed it in position it worked initially and then stopped. We contacted the company and they responded within 24 hours even though it was greater than 30 days since we had purchased the mirror. After answering questions we found the mirror would still not work. The company sent a replacement and was at our home within a week. I found that each time we contacted the company they responded within 24 hours. They back their product and since it did not work for us even though it was greater than 30 days they replace it. I was very pleased with the customer service and the quick response to our problem. I would definitely recommend this company and the mirror. I would buy again.
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