Review on LRTER Headlight 12000LM Replacement Conversion by Sean Bond

I first installed one of these lightbulbs to replace a blown driver's side halogen bulb. At this point the new bulb was working perfectly. As the item came in a set of 2 I fitted a second bulb to replace the remaining halogen bulb on the passenger side. When two LED lamps are installed in this way, both lamps will only work in high beam mode, regardless of the position of the vehicle's low/high beam switch. I've exchanged several emails with the manufacturer's tech support, but their replies have been blunt and ambiguous, suggesting the problem lies in the physical alignment of the bulb. I requested a call to their tech support to try and share real-time information, but they did not respond to this request. Based on this experience, I returned the product for a refund.