For the price I would say you get what you pay for. After being offended by my first pair I came to the conclusion that this is not a very good product. I have followed all the instructions not to return the product because I don't want to leave a bad review. After the item was re-shipped, it had the same issue on the left ear, but the right ear stays at 10% no matter how long you charge it. I've unplugged it, put it in a pocket, charged it and charged it again, but it still doesn't work. Then the left ear lost sound, recovered a little, and then was heard at half the volume compared to the right ear. All in all, it's just not the best product.
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