The best thing about seven step is its flexibility, it has everything in one place which makes our life easy as we do not have any extra work of searching for things separately over here or there! It's good but I would love if they can make some changes so other people will also like this software because sometimes when you are using 7 steps your data gets locked out from time-to-time while saving an attachment etc., then after restarting my computer i find again all those attachments saved without me doing anything manually just by itself!! This needs improvement otherwise great product with amazing features.
We use their services mostly at office level where most clients come through referrals hence providing them excellent support service always helps us stand apart amongst others companies who may be offering same kind of products/services.