The customer service is great! They are always willing to help with any questions or concerns that we may have. It has been easy for my employees to access their information in order to file taxes each year. I've also found it easy to update all of our records at one time rather than having to go back and forth between different companies. There's nothing really that I dislike about this program. If you're looking for a simple way to keep track of your employee's hours worked, then this is a great option. We were able to get all of our hours updated in one place. I like that it is easy to use for both employees as well as employers. It does not have any extra features you do not need so there isn't anything i dislike about this system. There are many different options available when using netchex such as time cards, direct deposit/payroll deposits, paychecks etc. The best thing about netchex is that they offer a free trial which allows me to learn how everything works before making my decision to purchase or not.
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