I like that the software has all of the features you need to run your business. It's easy to edit and add new templates and it's also easy to find what you're looking for. There are some things I don't like about Bizplexus. It can be confusing for a first time user to use. I feel like they could make it easier to navigate through the application. Also, sometimes when you open a template, it freezes up or crashes. This happens very rarely but it does happen. The benefits we've seen from using Bizplexus are: improved customer service, better inventory management, and more accurate tracking of our sales.