I'm ashamed that it's taken me two years to write this review but at least I'm finally doing it. This pillow is a great item and the company really stands behind it. I highly recommend the pillow and the company. I used the pillow and cover on a trip from California to Europe a few years ago. It really helped me fall asleep on the plane, which I've never done before. It took me a little time to figure out the best way to place the pillow on my body, but once I did it was a pleasure to use. Since then, I have not flown on an airplane without a pillow. Some time after my return from Europe I broke the cork that held the air. I contacted the company to see if there was a replacement option and the company sent me a brand new pillow (which had an upgraded stopper). The company did not have to replace the pillow. The company made a business decision to provide good customer service, which is the hallmark of a quality company. I'm glad I have this pillow and I know you will too.
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