Why don't you inform the buyer that they are not protected by the guarantee and are not certified for the 2022? Does the guarantee still apply to you and how do you propose to resolve the problem? The problem was fixed, the headphones were taken back, and the money was given back. There was a delivery error, they claimed. with advantages. Even though the front of the case is slightly worn and they arrived packed, they function and the headphones themselves are unremarkable, however wearing them for an extended period of time aches. Both directions of audibility are superb during a call, and the music sounds wonderful. Cons: I didn't think that wearing them hurt because. I made sure before purchasing, but after about 30 minutes, the discomfort sets in. They are accurately installed; millimeter adjustments are not saved. I contacted the service to see if I could get different overlays for them (I had read that they would solve the problem; I currently use small ones, but they are too hard and don't fit). However, based on the serial number, they informed me that these headphones are for the UAE and will not be certified until 2022, so the warranty will not cover them; only the seller's warranty will.
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