As per all other reviews, a wire is protruding from the strap after a few months. Although Baggallini says they have a 1-year warranty and list Amazon as an authorized reseller, their warranty department initially tries to flatly deny the warranty, stating it doesn't cover Amazon. After citing their warranty page stating that Amazon is entitled to warranty coverage, Baggallini "escalates" the warranty claim and promises someone will call back. After several calls to Baggallini, they never called back. Luckily Amazon took care of the warranty.
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