Samsonite, what have you done! I wanted a spinner that was smaller and lighter than a mobile office and got a backpack instead that I have to lug around because the handle doesn't protrude straight out of the gate. What's the use of being a "crazy" if I just have to pull it on two wheels? It's so imperfect that it breaks down on a whim for no reason. If it wasn't a problem the bag itself would be fine, but this defect right out of the box is just too disappointing. I'm not picky about my bags, but I'm getting older and if the bag I carry to and from work hurts, it gets replaced. I will probably never buy Samsonite again.
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