Review on Sterling Silver GNOCE Bracelet: Exceptional Safety and Style for Girls' Jewelry by Josh Heelis

While editing my previous review I contacted customer service about the chipped finish to see if they would be willing to exchange my bracelet for a silver one, but I'm keeping the keychain. The support rep was extremely unhelpful and told me to just soak the bracelet in water for a while and the coating would come off. WATER REMOVES THE COATING. Are you kidding?! This is clearly an inferior product from a company that doesn't care about their products or customers at all. I strongly recommend placing your business elsewhere. -------- First off, let me say that I was SO excited to get this and start creating a skull bracelet filled with the charm I've dreamed of for so long! The pendants themselves are great and appear to be well made from quality materials. . The stones are securely set and the clasps open and close easily, but stay securely closed once fastened. The bracelet has (had) a great finish and looked well made which was a big disappointment when today - after only wearing it for about a week - I found the finish is starting to wear off in several places. I haven't decided yet whether to keep the bracelet or return it. Now I worry that my black spells might do the same. This is such a big disappointment after being so excited.