The app is easy to use and provides great insights about my customers' shopping behavior and preferences. I love that it's so simple to use and that it keeps track of everything you need to know in one place. It can be difficult to find certain features sometimes, but overall I really enjoy using this app! I haven't found anything that I dislike too much. I would like to see more integration between the desktop version and mobile apps. For example, if I am looking at something online, I'd like to be able to add it to my cart from the mobile app. Also, having all of your data saved would be helpful as well. I'm solving problems for our sales team by making their job easier. They are now able to easily access customer information, which has led to a higher level of customer service.