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Erik Wesley photo
Poland, Warsaw
1 Level
672 Review
59 Karma

Review on Cremation Urn Necklace: Forever in My Heart Stainless Steel Keepsake Pendant for Mom & Dad - Waterproof Memorial Jewelry with Filling Kit by Erik Wesley

Revainrating 5 out of 5

Excellent customer service

Bought this necklace for my mom to put my uncle's ashes on. While laying the ashes, I stupidly dropped the screw in the ashes *palm*. I contacted customer service and they sent me 3 replacement screws with no problem! I received the screws in less than 2 weeks. I really appreciate it as I didn't feel like spending money on a new necklace. Thanks again!

Pros
  • My granddaughters love it
Cons
  • Cheap chain broke on the first day. I suggest buying a titanium chain to replace this.