Review on MoKo Platform Bathroom Precision Accuracy by Brooke Gill

Product not included. Yes, I removed the protective film from the batteries and tested both batteries. I took the batteries out and let them sit for an hour then put them back in. No reaction. The instructions are very poor and limited, there is no support phone number, no tech support, FAQ, troubleshooting, no help whatsoever, no phone number on the website. requested a refund. PLEASE read the comments on this review! UPDATE: BSC stores finally took the plunge and sent me a new scale and it works great. However, they certainly need to improve their customer service processes and speed up the resolution of such issues. I increased my rating from 1 to 3 because I really like the product and the price is very good.