I like that this platform gives me access from anywhere with internet even if i am not in my office or home at work time! It makes things simple for us as we are able handle everything through our mobile phones now instead of using paper files which gets messy sometimes. This has helped improve productivity within our organization by allowing more efficient communication between staff members who may be working remotely but still need information about certain projects/cases they're involved in while away from the desk (e g : Emails).