I like that you can set alerts for your devices, so if they are not working as expected, we will be notified immediately. There should also be more features of this service available for free. The biggest problem is the cost of using these services. You have to pay monthly or yearly for all of the support and tools. This could cause some problems when running out of money every month. We use smart home products at work, such as thermostats and door locks. It makes monitoring our office easier than ever before.