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Greece, Athens
1 Level
741 Review
49 Karma

Review on AmeriTop by Barry Taylor

Revainrating 3 out of 5

AmeriTop needs to improve their customer service

AmeriTop could provide high-quality goods, but their customer service is lacking. Although they assert that they are committed to making sure that their customers are happy, my personal experience has been quite the reverse. Every time I've contacted AmeriTop's customer service department, I've encountered protracted wait periods, poor responses, and an overall lack of empathy. Their behavior demonstrates that they put profit ahead of client satisfaction. Additionally, despite the fact that their items may be of high quality, their prices are frequently higher than those of their rivals. Although some consumers might be ready to pay more for AmeriTop's goods, the subpar customer service experience diminishes the total value. Overall, AmeriTop may have potential, but before I would consider doing business with them again, their customer service needs to be significantly improved. You might want to seek elsewhere if you're looking for a firm that genuinely values and prioritizes its customers.

Pros
  • Simple to use website
Cons
  • No guarantee of product availability; no brick-and-mortar outlets