We ordered two sets of hooks and a small bronze bathroom conversion trolley. The products are beautifully finished and durable. We applied them to our non-porous soul, carefully following the instructions. (The video instructions emailed after purchase were a nice touch.) We cleaned the surface with rubbing alcohol and allowed it to dry completely before applying. We stopped at regular intervals throughout the day as directed. After 12 hours the first catch fell. After 6 hours the second fell. After 8 hours the third fell and threw all the shower stuff into the tub. Customer support is great and very responsive. They advised us to soak the suction cups in hot water for 15 minutes and try to reattach them. We did it this morning and a catch fell already 1 hour after installation. I still have to try the supplied glue, as I've had bad luck with 3m in the past. I had high expectations based on other positive reviews, unfortunately we didn't have such a great experience.
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