I have no negative feedback on this laptop or the seller. Like everyone else, I researched laptops thoroughly before buying them. The most recommended product was this particular Acer laptop sold at Revain, MY FAV! I also tried to read as many reviews as possible here on Revain before putting any money into it. I've never been happier with a laptop. It arrived earlier than planned and was boxed like new, so I give the seller a high rating! It was bigger than the company laptop I was working on, but thinner and lighter, yes! It took less than 20 minutes to set up and I've loved it ever since. I highly recommend this laptop even if you are on a big budget. I spent extra money to get a warranty, but I didn't buy any of the addons they recommended like Office, Adobe, etc. After reading the reviews and seeing how many people were dissatisfied with it, I decided not to buy it and I'm glad I didn't. I don't need any extras, my Acer already has everything I need.
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