Update 2020! After almost a year of being unable to work, I bought this BEAUTIFUL bag. This shop went above and beyond and sent me a replacement after I asked about the warranty the day before the warranty expired. Outrageous! Customer service is incredible. I would rate it 10/10. They also asked for suggestions about the product. I provided a few and OMG! I'm more in love with this new one and I highly recommend it! Thanks again Vasya for a great product! LOVE THIS MINI BACKPACK AND IT'S MY FIRST! THERE ARE LOTS OF POCKETS AND LOTS OF SPACE FOR ADDITIONAL ACCESSORIES. IT'S VERY COMFORTABLE AND EASY TO WEAR, I LOVE IT! MY ONLY SECURITY IS THE PACKAGING, WHEN I UNPACKED IT I FOUND THAT THE ZIPPER IS DIFFICULT TO CLOSE/OPEN, IT WAS A SMALL SHOT BECAUSE THE BACKPACK WAS ALLOY WHEN IT WAS IN THE BOX. I UNDERSTAND 15 MINUTES TO OPEN/CLOSE THE LOCKS TO TRY TO RELEASE THE LOCKS. THIS WORKS BUT I DO IT A LOT SO IT DON'T STAY. THE BACKPACK MAYBE SHOULD BE FILLED WHEN IT IS PACKED SO THAT THE ZIPPERS ARE IN POSITION AND READY TO SHIP. OFFER ONLY! THANK YOU AGAIN FOR MY BEAUTIFUL BAG AND I WILL ORDER AGAIN!
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