NetFoundry has an excellent support team and is easy to use. If you are looking for a managed service that will give you the peace of mind that your network is being managed and monitored, NetFoundry is the solution. We have not found any downsides to using NetFoundry. They have been very responsive to our needs and have been able to solve our problems quickly and effectively. They also have a fantastic support team. We were looking for a managed service that could give us the peace of mind that our network is being managed and monitored. NetFoundry has been able to do this for us.