The best part about this software is that it is simple to use, easy to learn and is very user friendly. It also does not have many features which are not necessary. I don't think there's anything I dislike about it. This software works well and is completely free. I highly recommend this product if you're looking for easy to set up software with minimal features. It has helped me improve my business by helping me communicate with our clients and vendors in simple ways. We can also track our messages and create notes or reminders about future meetings.