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1 Level
1295 Review
54 Karma

Review on BugHost by Josue Porter

Revainrating 5 out of 5

Excellent Customer Care, affordable and complete product

We needed an offsite backup solution for our clients' servers/data in case of disaster (fire).

img 1 attached to BugHost review by Josue Porter

The support was excellent - they had great customer care reps who were always willing help us troubleshoot issues we encountered while implementing their services with little training required! I wish there could have been some more automation features available but that would require additional licensing fees which wasn't feasible as it pertains directly into cloud computing solutions offered by other companies like AWS & Azure so this may not apply here at all :/. If price points are important then probably don’t consider these types products unless if cost savings can offset any initial investment costs incurred upfront through implementation process. Data back-ups without having to worry about data loss due too hardware failure etc., easy access via mobile devices when away using remote desktop connection tools such as TeamViewer.

Pros
  • Mobile usage
  • Easy installs / deployments
  • Great UI layout designEasy user experience overallGood performance from system under certain circumstances, even though sometimes slow during installation phases because resources assigned per client account limits imposed upon them; however once everything is synced properly things work out fine afterwords.
  • Fast responses time regarding bug resolution tickets provided
Cons
  • There are disadvantages