The level or professionalism was exceptional! I really appreciated how they were able reach out for us when we weren't sure what questions needed answered about our business prior going through with an acquisition deal - not something you always get from sales people trying sell your product/service!! We are working towards using them again but don’t have any complaints at this time other than perhaps needing some additional services after doing so (which hopefully will be taken care). They did all their research before coming up wth potential solutions which gave me peace-of mind during negotiations process since there wasn't anything else new under my hood once i hired PCS.