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Azerbaijan, Baku
1 Level
700 Review
46 Karma

Review on RecPro by Jeff Keegan

Revainrating 3 out of 5

RecPro's Failed Promises, Exposed

As a product manager, I was excited to test out RecPro's e-commerce platform in search of premium RV and car components. Unfortunately, my interactions with the business were not as satisfying as I had hoped. Even though they had a wide variety of items for sale on their website, I had a hard time finding what I was looking for because of how poorly the search function worked. Not having any categories to use made it tough to zero in on exactly what I wanted to buy. I made a buy in the end, but was let down by what I got. The awning I purchased was of low quality and did not suit my car as expected. The merchandise obviously hadn't been quality checked before being sent out. To make things worse, I found RecPro's customer service team to be unreachable and unhelpful when I tried to contact them. After spending money on such a poor quality item, I was left feeling disappointed and cheated. My time spent with RecPro as a whole was unsatisfactory. Although they have a wide selection of high-quality items, I was disappointed by their website and customer support. In the future, I plan to take my company elsewhere.

Pros
  • Wonderful service and extremely helpful employees.
Cons
  • Some cons