Verio's support team is awesome. They work very closely with you to ensure your website is running smoothly. They are always willing to help and are very patient. Their control panel is pretty clunky and not intuitive. I had to look up how to do some things. I also had a hard time figuring out where I could find a lot of the features that I needed for my website. I would definitely recommend Verio for an e-commerce website. The support is amazing. They are always willing to help. It is a great value if you are looking for a good host. They offer shared hosting, reseller hosting and dedicated hosting. I am using Verio for a website that sells a variety of products.