Review on TITECOUGO Unisex Sun Protective Quick Dry Hat for Outdoor Running Sports - Fits 21 7/8"-23 1/2 by Frankie Wesley

I have a small head and since the hat only adjusts by pulling the adjuster it leaves a long tail. I wanted to return this hat and encountered great difficulty. The Revain returns page told me "this item is non-refundable" despite the bullet point on the sales page: CUSTOMER SERVICE: Any dissatisfaction can be returned quickly. No one answers the email attached to the header how to get it back. Revain refunded my money but I didn't see anything on the sales website saying it was non-refundable.