The ease to use, their customer service is exceptional! There are so many features with this software (in terms of security for example) it's hard not to like anything about them. I don't have any specific dislikes because everything seems great from my perspective as an end user/customer. A perfect fit for our needs at the time they were contacted by us. We needed something easy to implement quickly but also secure enough for our purposes. They delivered exactly what we wanted and more! The best part is that I don't have to worry about the security of my data since it's encrypted and stored safely. It also helps me keep track of my transactions, which is very helpful for any business. Sometimes it takes a long time to load, so you may want to make sure your internet connection is good before you use this software. It's very easy to set up and use. It solves the problem of having to carry multiple cards and IDs.