I have been using Spinbrush for many years. It's time to replace mine and I ordered them with no worries. It arrived quickly and worked well. In a week. Then it stopped so I opened it up to change the batteries. There was water in the battery compartment. I tried drying it but that didn't work anymore. So I asked for a replacement as I thought the little black ring was broken. I was convinced that this was a strange problem that would not arise again. I even ordered extra replacement heads. The replacement came quickly and worked great. For 10 days. Tried changing battery. Same problem, water in the battery compartment. The exchange process went smoothly. I have no complaints, just want the quality to be as good as my original. It took years, not days.
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