
I am very pleased that the product was in stock and was delivered quickly. I liked the idea of a silicone case after my wife bought a waterproof case in Hawaii. I chose the Hydro Protector because I liked the cutouts and the increased visibility of the bottle logo and color scheme. The packaging was excellent. The first impression was good. When I tried to put the Hydro Protector on my hydro bottle, the problems started. The protector is tight and difficult to put on. Silicone is fragile, you have to follow the instructions to put the cover on, but in 10 seconds I ripped the silicone protector on one of the cut out areas. Hope the customer service is good. UPDATE: Customer service was great. New shell on the way. Tip: Apply a drop or two of olive oil to make it easier to apply. The case opened with no problems, didn't tear. Very satisfied with the product and especially the customer service.

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