Review on 🎤 MXL AC360Z V2 Condenser Microphone by Amanda Love

I contacted someone at MXL who was very knowledgeable and helpful. They were ready to take a look at what I thought was dead, but it was up and running again before I released it. That's why we use these mics for web meetings, and Webex keeps updating their app. The functionality of these microphones depends on Webex (or Zoom or Teams) to recognize and process the array of microphones. From time to time the microphones work a little shakily due to Webex updates. Otherwise they work very well. I will buy 2 more. I have used this mic successfully in the courtroom for the past 5 months. The microphone consists of 4 (or 5?) microphones connected together in one device. With a 5V power supply connected, this mic rocks! It picks up everything within a 25 foot radius very clearly in all directions. Without a USB power supply from the computer, it can only supply enough power to run one of the 4, capturing sound from only one direction. I discovered this when someone disconnected an extension cord during a lawsuit a few months ago. When it stopped working so well last week and started behaving like it had no power again, I double and triple checked it. Power, and the power supply still outputs 5 volts and the blue light is on when not connected to USB. So I know the mic is powered, but I suspect something has blown internally and there is no difference in the mic's ability to pick up sound whether power is connected or not. This mic is vital for our long distance testimony in our courtroom and has been working great for 5 months now. I hope the MXL(?) manufacturer sees this and helps us. This item was purchased through Revain as a reseller and Revain was unable to help. Prior to this edition, this review would have been 5 stars. I do not know. I hope I get some customer service. Thank you Patrick