I'm so disappointed in these mugs but as I've already washed them in the dishwasher and thrown away the packaging I'm sticking with it. The first issue is 13-ounce cups at best. I run 12 ounces of beer through my car and there's barely room for an ounce of cream. The second issue is that it wasn't until I went to store my freshly washed cups that I realized they weren't the same height. The changes are subtle but noticeable. I assume poor quality control in production. I will say the packaging was excellent but as I now have 8 cups which I don't like it doesn't matter.
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