I like that it's easy for me to use as an individual tester or member in our team. It is also very helpful when working with other testers who may not have access to their own testing environment (or computer). The free version limits you to less than 5 test cases per day/week. If this isn't enough then we need more licenses so we can get back into production faster! Also there are some bugs which make us feel uncomfortable using such software but they will be fixed soon hopefully. We're solving problems related to quality assurance by automating manual tasks through automation tools.
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