I have been using this product for over a year and a half after having a particularly bad case of rosacea on my face. (I didn't have an official rosacea diagnosis, but it definitely looked like rosacea.) This happened while I was under great stress from an alarming medical diagnosis. I think my fear of medical problems caused my skin problems. A friend who suffered from rosacea for years noticed the rash on my face and told me what she is doing about her rosacea. She told me not to use soap and use something for sensitive skin without soap. The product she used was quite expensive. So I looked around to see what else might work and found a Neutrogena moisturizing facial cleanser that cost a lot less than the product she uses. No more soap for my face! Since then I've been using the Neutrogena Hydrating Facial Cleanser regularly. Initially I used it twice a day, morning and evening. Now I only use it in the morning. I was very happy with the results. For years prior to a very noticeable skin problem I faced a year and a half ago, I'd had small breakouts and wondered if they were caused by rosacea, but they were too minor to have asked my doctor for an official diagnosis. Now, with the Neutrogena product, I'm glad I don't have those little breakouts anymore and I'm glad I won't have those big breakouts again. My skin was sensitive to the fragrances of the ingredients prior to these recent releases, so I have used hypoallergenic soaps in the past and continue to use them in the shower but do not use them on my face. I no longer use facial soap. I rinse my face well after a massage with Neutrogena cleanser just because there's little chance it has anything in it that could cause skin problems. After moisturizing my face, I gently massage a small amount onto my face for 60 seconds, then rinse thoroughly thoroughly. This works for me. The photos I uploaded are a "pre" 2019 image and a recent photo showing how my face looks now.
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