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Review on Papaya Global by Gilbert Pfaff

Revainrating 4 out of 5

Easy to use and helpful CSR (customer service reps)

Very easy setup of new clients for us as well as adding employees once we get them onboarding process was very smooth! It took some time before all client got added but it's definitely worth waiting until everything gets set up right :) Great product overall - super user friendly UI & great support team behind this solution. I would recommend using papayasolutions if you are looking into automating your HR/payroll processes or managing employee data at large companies such as staffing agencies etc. Their customer care services were excellent also they offered free trial which made me feel comfortable jumping directly onto their paid plan without any worries about implementation costs.

Pros
  • Easy to use, intuitive interface with lots options available within one screen (HR management + payroll)Easy integration via APIGood Customer SupportFast deployment timesEtc.etc..(lots more!)
Cons
  • The system is not open source so there might be concerns around security issues.
  • Not much customization possible in terms configuration settings / workflows that could further improve usability experience by users who need certain configurations enabled across various departments eksample : Employee scheduling