I love how easy it is to use, the layout of the app makes my life easier when managing multiple contacts at once. It's also very intuitive which helps me stay organized in all aspects of my business. As far as features go, there are many that could be added but they aren't really necessary. The only thing I dislike about chaos intellect is the lack of integration between their apps. They have an android version and iOS versions so if you switch platforms or delete one from your phone then you lose access to certain things. This can get frustrating. But overall I'm satisfied with the product and would recommend. We're able to manage our clients more efficiently because we don't need to search through emails anymore- everything is right where we left off.