Extremely disappointed at the moment but I hope that will change. Apparently the company had complaints about the non-slip pad they were using and they switched to something else - it doesn't work. We have one of their original hammocks and I would even rate it over 5 - hence my EXTREME disappointment with it. I contacted the company straight away and was very pleased with a quick reply that the upholstery had been changed as some people have complained that it marks their leather seats which I still find funny - when I use them , it slips and my dog's claws will definitely mark my leather seats. I was elated when company president, CEO and designer Emanuele Bianchi emailed me immediately, but returned in despair when she told me about the change. She emailed her warehouse asking if there was anything "old" in there but I didn't get a reply so I have to give a low rating now. Which is unfortunate because apart from this change the product is the best I've seen or tried - it's the 4th and best so far - minus the support and if they can't find any old style my review can't stand up change.
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