Update: I contacted the seller and the company sent replacement straws straight away. Great, great, great customer service! We love the water bottle. I love that it has a handle that's easy to hold, drinks stay cold, and the bottom is non-slip so it doesn't slide around the table. Thanks for the great customer support! We loved the concept and style of this water bottle and the fact that it was supposed to be airtight, but we didn't have a straw? I tried another straw that fits the spout perfectly, but it still leaks. I made a few other comments about the leak, but most people seemed happy with the water bottle. I'm frustrated that we can't use it because in every other way it seems perfect.
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