I like that it's fully customizable, so you can create your own virtual data room with features such as video conferencing or whiteboard tools to help facilitate meetings between clients/partners in different time zones. It also has an excellent customer support team who is always willing to assist when needed! There are some minor bugs here & there (e.g., sometimes audio issues), but nothing major enough for me not want use this product anymore once those have been resolved by their development teams :) We've used other VDR products before which were very basic compared to what we're getting from TrueDatashare - they provide all of our needs at one place without having multiple software programs installed across devices etc.