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Turkmenistan, Ashgabat
1 Level
759 Review
52 Karma

Review on πŸ“± ProCase iPad 9.7 Case (Old Model) 2018 iPad 6th Generation / 2017 iPad 5th Generation Case - Stand Folio Cover Case for Apple iPad 9.7 inch, Compatible with iPad Air 2 /iPad Air -Black by Michael Barrett

Revainrating 1 out of 5

Good suitcase but no corner protection on the folded side

I bought this suitcase based on customer reviews. Yes, the case is made of high quality leather and I love the three position stand for landscape viewing. This makes the iPad rich and professional. Now for the not so good news. The curved side of the case has no corner protection. The suitcase slipped out of my hand as I got into the car. It fell from a height of about 2 feet onto the folded side of the fuselage. The leather snapped at the crease, denting and scratching the left side of my brand new iPad my wife gave me for Christmas. The iPad itself and the glass were not damaged. Also, I would have preferred not to include the handle and the loop that holds it in place. In fact, I didn't need it and sometimes interfered. Update 5/1/18 I have contacted the technical supplier to inform them of the fall damage, hoping that future models of this item will have better corner protection. They replied to me straight away and said they would forward my email to their design department to see if they could improve it. The best thing is that they offered to refund me the entire price of the item! However, I liked the overall look, feel and professional look and asked if they would replace the damaged case with the same one, which they were more than happy to do. I changed my rating from 2 to 4 stars due to the great customer service and the overall quality of this case.

Pros
  • nice thing
Cons
  • I don't remember but something happened