I like how easy it is to use. I can log into my account, view data, and even pay invoices all through the app. I also like that I have access to all of my accounts within one place. It's not very customizable so if you want something more customized you'll have to go with a different provider. I wish there was an easier way to see what my clients are viewing when they're logged in. As well as an easier way to pull up previous invoices or payments. Also, I wish there were better filters for searching. You can search for invoices by date range, client name, etc. but sometimes you need to narrow down your searches. We've been able to save time and money by using this service because we don't have to send out paper invoices anymore.