It is very easy to use for new users as well experienced ones too! I like that it has excellent support from their team when you need help or advice regarding any of its functions. There's nothing much i dislike about this product right now but one thing which annoys me sometimes is how slow some features can be at times (especially if they're newer versions). My favorite feature would have been adding attachments with images/docs etc., however those are not yet available in older version so we had to stick to text only notes until then. We were looking into various products such as Jira, Asana & Trello before deciding upon ubugtracker. With ease of access through mobile devices, quick note taking capability along with ability to track progress easily made us decide to go ahead with using uBUGTRACK.
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