First of all, I really like this climbing plant. It looks "cool" when a cat climbing frame can be something like a bookshelf that suits your decor. It took about 30-45 minutes to assemble, so not too bad. Also my cats refused to use it at first but when I covered it with catnip they finally gave it a try and now they love it. The cat in my photos is about 1.5 years old, but even our oldest cat, who is twice her size, can take full advantage of that. This is where I fight that... the "hammock" platform has pockets for poles to slide into when the seat is then screwed in. It's not something you can just remove and then toss in the washing machine. Because of this, you need to save the installation key. Secondly. The padded platform underneath is wood, and the padded down thing is attached with double-sided tape - velcro maybe? Haven't tried removing it yet, but it won't fit in the washing machine for that reason either. So since your cats get it dirty, hand wash them and probably on the spot. The other thing about installation is that I don't think you're doing things in the right order. For example, an x-shaped bracket continues at the end. You'll have to unscrew the pieces you've already added to put it in place. The small caps that go to the feet are not fully added. It's a bit disjointed. Also, the stickers that mark the metal bars are not carefully removed. Get ready for a cleanse.
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