It's very easy for non technical users like myself (non IT)to use this software product without having any training at all! The interface looks simple but it has many different options which are well explained by video tutorials available online from their website too!! I would recommend anyone who wants an affordable yet good quality tool should check out edi engine first before making other decisions about your choice. We have been able solve our problems regarding shipping invoices automatically using email notifications through EdieEngine platform. !