Bought this for my grandson on 29th August, received it on 6th September, it says he is entitled to a return by 8th December 2021 but it keeps telling me the returns window is closed . I can't seem to find anyone to help me, so I can ship this expensive bag of stuff back to where it came from. Worst of all it doesn't sit properly on the floor and the poor guy keeps falling off because the seat isn't level. The whole chair is holy porridge!
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