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1 Level
1332 Review
27 Karma

Review on Phocas Software by Joel Young

Revainrating 5 out of 5

Great tool - even better customer service

The best thing about phoca is that it allows us to create dashboards using live data from our systems, which makes them more interactive than reports generated off of historical information in an Excel file or database table structure for example.

img 1 attached to Phocas Software review by Joel Young

It's very easy to use but also has lots of features you can't find anywhere else out there when looking at BI tools. I dislike how slow their support team are sometimes (it takes days if not weeks) and they don't seem as knowledgeable with things like PowerBI and Tableau compared to other providers either. We've been able to easily build visualizations using real-time metrics coming directly from business applications such as SAP ERP and Salesforce without having to rely on aggregating databases first and then building those into charts/visuals later.

Pros
  • Also great integration within existing software solutions we already have running elsewhere across various IT environments where others fail due lackluster interoperability between disparate products used throughout many different organizations today.
Cons
  • Minor Issues