It is easy for people who are not very technical or computer savvy to use this system as it has an intuitive user interface that makes setting up new modules quick. I have been using our node14 CRM since we first implemented it in 2014 (it was called Xero) and so far its held my data together well! We would definitely recommend trying out a demo of their service before you make your final decision - there's no way to know if they will fit into your workflow until after you've used them yourself!! Managing the complex relationships between different companies/customers/projects can be difficult without something robust enough such as node14 which allows us to keep all information about clients separate whilst also tracking projects within each client area.