I've been using this for almost six years now, since 2007! It's so easy to use that even my mother can create topics in it with ease (I have an autistic daughter). The forums are well organized too- you'll never want something else than what they already provide.-The user interface isn't perfect yet but if anyone has suggestions of how we could improve them please let us know. Just try out their demo account first :) My sister runs her business from home through these forums; she's able not only make posts herself about products/services available online as many other clients do via ebay etc., but also respond back quickly when asked questions by others looking into buying those services which saves tons time!! She uses our own domain names instead of paying more money just because someone wants another host service like GoDaddy does:-.