Review on ITK Voice Solution by James Auzenne

The most beneficial part of this application is that it can be used in any language. This is especially important when you are working with clients from different countries. It's easy to use and navigate. I dislike that sometimes there are errors and it becomes slow during peak times. Especially if you have a large team using this software. But if you have a small or medium sized office that only uses this software, then it should work fine. If you have employees who speak multiple languages, this is the best tool out there! We were able to communicate with our international customers without having them call us directly. Our staff could translate their calls into their native language and we could respond quickly and efficiently.